Phishing

Protect Yourself Against Phishing

Phishing usually comes in the form of fraudulent e-mails that appear to come from legitimate sources. These ask customers to verify personal information or link to counterfeit Web sites that appear real.

Watch for emails that:

  • Urge you to act quickly because your account may be suspended or closed, or to update your personal information.
  • Don't address you by name, but use a more generic one like "Dear valued customer."
  • Ask for account numbers, passwords, Access IDs, or other personal information.

The Bank will NEVER ask for sensitive information, such as account numbers, Access IDs or passwords, via e-mail.

Tips for safeguarding your information from the American Bankers Association:

  • Don’t give your Social Security number or other personal credit information about yourself to anyone who calls you.
  • Tear up receipts, bank statements and unused credit card offers before throwing them away.
  • Keep an eye out for any missing mail.
  • Don’t mail bills from your own mailbox with the flag up.
  • Review your monthly accounts regularly for any unauthorized charges.
  • Order copies of your credit report once a year to ensure accuracy.
  • Do business with companies you know are reputable, particularly online.
  • Don’t open email from unknown sources and use virus detection software.
  • Protect your PINs (don’t carry them in your wallet!) and passwords; use a combination of letters and numbers for your passwords and change them periodically.
  • Report any suspected fraud to your bank and the fraud units of the three credit reporting agencies immediately.

TransUnion www.transunion.com

To order your report, call: 1-800-916-8800

to report fraud, call: 1-800-680-7289

Experian www.experian.com

To order your credit report or report fraud, call: 1-888-EXPERIAN(397-3742)

Equifax www.Equifax.com

To order your report, call: 1-800-685-1111

to report fraud, call: 1-800-525-6285

If you become a victim, contact:

  • The fraud departments of the three major credit bureaus
  • The creditors of any accounts that have been misused
  • The local police to file a report.
  • The bank to cancel existing accounts held in your name and re-open new accounts with new passwords.

The Bank is committed to safeguarding our customers’ financial information. Maintaining our customers’ trust and confidence is a top priority. To learn more about how we protect your information, please ask for a copy of our privacy policy or click on the link in our website.